Privacy Policy

Knitney Privacy Policy

This Privacy Policy for Knitney describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at knitney.com, or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including sales, marketing, or events.

Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please refrain from using our Services.

Key Points Summary

This summary highlights the essential aspects of our Privacy Policy:

• What information do we process? The specific personal information depends on your interactions with us.
• Do we process sensitive personal information? No, we do not.
• How do we process your data? To provide, improve, and secure our Services, and to comply with legal requirements.
• When do we share data? Only in specific, necessary situations and with trusted parties (see Section 4).
• What are your rights? Depending on your location, you may have the right to access, correct, or request the deletion of your data (see Section 6).

1. What Information Do We Collect?

In short: We collect personal information that you voluntarily provide to us when you register, express interest in our Services, participate in activities on the site, or contact us.

This collected information includes:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Payment Data: We collect the data necessary to process your payment, such as your credit card number and security code. All payment data is stored securely. All personal data provided must be accurate; please notify us immediately of any changes.

2. How Do We Process Your Information?

In short: We process your information to deliver, improve, and protect our Services, and to meet legal obligations.

We use your information for purposes such as:

• Managing your account creation and authentication.
• Delivering the services you have requested.
• Displaying targeted advertising relevant to your interests.
• Administering prize draws and contests.

3. Legal Basis for Processing Your Information (Applicable to Canada)

In short: We process your personal information only when we have a valid legal reason to do so. If you are located in Canada, this includes:

• Processing based on your express or implied consent. You have the right to withdraw your consent at any time.
• Processing without consent when required for reasons such as fraud detection, legal proceedings, business transfers, or if the data is already public.

4. When and With Whom Do We Share Your Personal Information?

In short: We may share your data only in specific situations or with carefully selected third parties.

• Business Transfers: Information may be shared or transferred during a merger, acquisition, or asset sale.
• Google Analytics: We may share your information with Google Analytics to track and analyze the use of our Services. You can opt out of being tracked by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

5. How Long Do We Keep Your Information?

In short: We retain personal information only for as long as necessary for the purposes stated in this policy, unless a longer retention period is required or permitted by law.

We retain personal data only while you have an active account or for a legitimate business need. After that, we will:

• Delete the data.
• Anonymize the data.
• Securely store it (e.g., in backup archives) until complete deletion is possible.

6. Your Privacy Rights

In short: Residents in certain regions, such as Canada and specific US states, have rights that provide more control over their personal data.

These rights may include the ability to:

• Request access to your data.
• Request correction or deletion of your data.
• Restrict or object to the processing of your data.
• Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time.

You can exercise your rights by contacting us using the information provided in Section 10.

Account Information: To review, change, or delete your account information, you can log in and update your settings or contact us directly. Upon account termination, we will deactivate or delete your data, with limited retention for fraud prevention or legal compliance.

7. Controls for Do-Not-Track Features

While most web browsers offer a “Do-Not-Track” (DNT) feature, since there is no finalized standard for DNT signals, we currently do not respond to them. We will update this notice if a standard is established.

8. Specific Privacy Rights for United States Residents

In short: If you are a resident of California or Connecticut, you may have specific rights regarding the access and management of your personal data.

We have collected the following categories of personal information in the preceding twelve (12) months: Identifiers (e.g., name, email), Commercial information (e.g., products purchased), Internet activity, Geolocation data, and Inferences drawn from other personal information.

We do not sell personal information. We have not sold, shared, or disclosed personal information for commercial purposes in the past 12 months.

California Residents “Shine the Light” Law: California users may request information once per year about personal data shared with third parties for direct marketing purposes.

Connecticut Residents: Under the CTDPA, residents may request to know if their data is processed, access their data, correct inaccuracies, delete data, receive a copy of previously shared data, and opt out of targeted advertising or sale.

To exercise your rights, please submit a data subject access request. To appeal a denial of your request, email us at support@knitney.com.

9. Policy Updates

In short: We will update this notice as necessary to remain compliant with relevant laws. The updated version will be indicated by a new “Revised” date.

10. How to Contact Us About This Notice

If you have questions or comments regarding this notice, please contact us:

• Business Name: Knitney
• Email for Support: support@knitney.com
• Address: 1555 SEPULVEDA BLVD STE A , TORRANCE, CA 90501, UNITED STATES

11. Reviewing, Updating, or Deleting Collected Data

Depending on the laws applicable to you, you may request access to, or request to update or delete, the personal data we collect. Please submit a data subject access request via email to do so.